Privacy Policy

This Privacy Policy explains how Variant Systems Inc. (“Variant Systems,” “we,” or “us”) handles information submitted through this website. We aim to be straightforward about what we collect, why, and how we protect it.

1. Information We Collect

We collect limited information through this website:

• Information you submit through contact forms or business inquiries — typically your name, email address, phone number, company, and message details.
• Standard technical data such as IP address, browser type, device type, pages visited, and referring URLs (collected automatically by hosting and analytics tools).
• Aggregated, non-identifying website usage data via analytics services.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries about our technology services.
• Schedule and conduct business consultations.
• Improve the content and usability of our website.
• Maintain the security and integrity of our systems.
• Comply with applicable legal obligations.

3. Contact Forms and Business Inquiries

When you submit a contact form on this website, the information you provide is delivered to our team so we can respond. We retain this correspondence for as long as necessary to serve your inquiry and any subsequent business relationship. We do not sell or rent inquiry data.

4. AI Advisor

This website offers an optional AI Advisor to help answer pre-sales questions and route you to the right expert. Conversations with the Advisor are processed by a third-party large language model provider (currently OpenAI, accessed directly or via Vercel AI Gateway) to generate responses. The conversation transcript is held only in your browser and is not stored on our servers unless you choose to submit your contact details through the Advisor — at which point we deliver the transcript and the details you provided to our team by email so we can follow up. By using the AI Advisor you agree to our Terms of Use.

5. Analytics and Website Usage

We use Google Analytics 4 to understand how visitors find and use our website. This collects anonymized data such as page views, referral sources, device type, and approximate geographic region. We do not link this data to your personal identity. Bot protection on our forms is provided by Cloudflare Turnstile.

6. Data Sharing

We do not sell, rent, or trade personal information. We may share information only with trusted service providers (such as analytics, email delivery, and hosting providers) who are contractually required to protect it, or when required by law or to enforce our terms.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we hold. These include HTTPS encryption in transit, secure infrastructure providers, and least-privilege access controls. No method of internet transmission or electronic storage is 100% secure, however, and we cannot guarantee absolute security.

8. Third-Party Services

Our website integrates with third-party services that have their own privacy practices, including:

• Google Analytics (analytics)
• Cloudflare Turnstile (bot protection)
• Vercel (hosting and edge delivery)
• Resend (email delivery for contact-form and AI Advisor lead responses)
• OpenAI (large language model that powers the AI Advisor, accessed directly or via Vercel AI Gateway)

We recommend reviewing each provider’s privacy policy if you have specific concerns.

9. Your Choices

You can choose not to submit information through our forms. If you have submitted information and want it updated or removed from our active records, contact us at the address below and we will respond promptly.

10. Contact Information

For privacy-related questions or requests, please contact us at:

Variant Systems Inc.
6200 Village Parkway, Dublin, CA 94568, USA
Email: contact@variantsystems.us

This page is provided for general informational purposes and may be updated as business operations evolve.